Supporting survivors of crime, abuse and conflict with an accessible, trustworthy digital platform.
The Challenge
The website needed to communicate its offer with greater clarity while remaining practical to use across mobile and desktop.
Diagnosis
The review focused on content hierarchy, responsive behaviour, trust signals, search structure and the steps a visitor takes before making contact.
Intervention
The intervention connected Content architecture, WordPress development, accessibility into one consistent, editable WordPress system.
Technology
WordPress · Elementor · Custom CSS/JS
Outcome
A calmer path to support and clearer access to essential information.
Before → Intervention → Result
- Before: The original experience was reviewed against the audience, content and operating goal.
- Intervention: The highest-value structural, visual and technical improvements were brought into one system.
- Result: A calmer path to support and clearer access to essential information.
